Privacy Policy

Last Updated: May 18, 2025

This Privacy Policy explains how Sticky Slat ("we", "us", or "our") collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws when you use our website (stickyslat.com), services, or interact with us.

By using our services, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Data Controller

Sticky Slat
Laurin Marcel Medwed
Schegargasse 19/3/13
1190 Vienna, Austria
Email: info@stickyslat.com
Phone: +43 664 1846200

2. What Data We Collect

We may collect the following categories of personal data:

  • Contact data: Name, email address, phone number, billing/shipping address

  • Order data: Products purchased, payment methods, transaction history

  • Account data: Login credentials and preferences (if account is created)

  • Communication data: Messages, support inquiries

  • Technical data: IP address, browser/device data, cookies, time zone, etc.

  • Usage data: Browsing behavior, referring URLs

3. Why We Use Your Data

We process your data based on the following legal grounds:

  • To fulfill contractual obligations (e.g., processing and shipping your order)

  • With your consent (e.g., for email marketing)

  • To comply with legal duties (e.g., tax laws)

  • Based on legitimate interests (e.g., fraud prevention, website improvements)

4. Data Sharing

We may share your personal data with:

  • Shopify Inc. (website host and e-commerce platform)

  • Payment processors (e.g., PayPal, Klarna)

  • Shipping providers (e.g., Österreichische Post, DHL)

  • IT and analytics providers (e.g., Google Analytics)

  • Legal authorities, if required

We do not sell your data for monetary gain.

5. International Data Transfers

Data may be transferred to countries outside the EU, such as Canada or the USA. These transfers are secured by Standard Contractual Clauses or similar safeguards.

6. Data Retention

We retain personal data as long as necessary to fulfill our purposes, including legal and tax obligations.

7. Your Rights (EU/EEA Residents)

You have the right to:

  • Access your data

  • Correct or delete your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • File a complaint with a supervisory authority (e.g., Datenschutzbehörde Austria)

8. Cookies

We use cookies and similar technologies to ensure functionality, improve performance, and analyze usage. You may manage cookies via your browser settings. See Shopify's cookie policy: https://www.shopify.com/legal/cookies

9. Security

We take appropriate measures to protect your personal data. However, no system is completely secure.

10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors. For US users under 13, we comply with COPPA.

11. Additional Notice for US Residents (CCPA/CPRA)

This section applies only to residents of the United States:

US residents have the right to:

  • Know what data we collect and how we use it

  • Request access or deletion of personal data

  • Opt-out of "sale" or "sharing" of personal information

  • Correct inaccurate data

  • Limit the use of sensitive data

  • Not face discrimination for exercising privacy rights

We do not sell or share your data for profit. To exercise rights, email us at: info@stickyslat.com

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies independently.

Contact Us Sticky Slat
Laurin Marcel Medwed
Schegargasse 19/3/13
1190 Vienna, Austria
Email: info@stickyslat.com
Phone: +43 664 1846200